The real check-minus comes from the inadequacy of bathrooms and stalls/urinals per bathroom (long lines), the paucity of parking garage elevators (really expensive design flaw to overcome), the most confusing and poorly laid out parking garage I've ever seen, and the absence of traffic lights and/or police to direct high-speed opposing traffic from barreling around a blind curve right into an exiting garage patron, which made exiting the parking garage a downright dangerous guess-and go proposition even for the most sober of drivers.

We briefly stepped into the casino but as raw rookies, could find no assistance and did not relish the prospect of investing sizable sums blindly just to understand how things even worked. Crowd control when our show let out was awful - thousands of us were artificially channeled into a very narrow space, completely unnecessarily unless the goal was to expose us to the expensive and still-crowded eating and drinking establishments one more time. We were there to see a show in the theater, which is a nice room with comfortable seating, good sight lines and good acoustics. Others would require some measure of a facility redesign and thus, probably will not happen.

Problems galore some of which can be addressed through intelligence and caring about the customer experience. The building is beautiful that is where the positivism starts and ends. I see I am not alone in dissing the experience of visiting this new facility.